Program Overview
Michelle will be using the Equipping Minds program in a one-on-one in-person or virtual session. Sessions are 30 or 60 minutes and are game-based cognitive workouts. The Equipping Minds program used is designed to improve a learner’s working memory, visual and auditory processing, attention, processing speed, logic, comprehension, language, social skills, executive functioning, behavior, and self-regulation. It is a holistic program offering optional further resources for nutrition, auditory processing, primitive reflex and trauma care.
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Other details:
Payment Policy
Payment is due before the start of each billing period. You may pay online using the Pay Now button on this website, Venmo, Zelle, PayPal, or cash.
Missed Sessions
Missed sessions do not carry over or convert to credits unless you approve an exception. Repeated late cancellations or no-shows may result in dismissal from services or a change in scheduling availability.
Package Policy
Sessions must be used within the purchased month.
Unused sessions expire at the end of the month and are not rolled over. Services are not guaranteed until payment has been received. Changes cannot be made during an active prepaid billing period.
Refund Policy
Payments for completed sessions and missed or late-canceled appointments are non-refundable. Refund requests for unused prepaid sessions may be considered on a case-by-case basis, less the value of any sessions already used and any applicable fees.
Cancellation
Rescheduling and cancellation requires 48 hours notice, or the session will not be made up. Repeated late cancellations and/or no-shows may result in dismissal from services.
Therapist Cancellations
If I need to cancel a session, I will make every effort to reschedule it promptly. If rescheduling is not possible, the session will be credited toward your next billing period or refunded.